Shopgate was designed for retailers of all sizes to create, maintain and optimize exceptional mobile shopping experiences. Shopgate offers everything online retailers need to be successful in mobile. Our leading software-as-a-service (SaaS) enables online stores to easily create, maintain and optimize native apps and mobile websites.

Internal IT Specialist at Shopgate

 

Startup Facts

Do you want to be part of a world class team that is experiencing explosive growth and changing the way people shop online?

It's all about mobile commerce!
Shopgate offers everything online retailers need to be successful in mobile. Our leading software-as-a-service (SaaS) enables online stores to easily create, maintain and optimize native apps and mobile websites for iPhone, iPad, Android Smartphones, Android Tablets and Apple TV. The abundant power of mobile commerce with just one simple integration.

With offices in the US and Europe, Shopgate is backed by a team of more than 200 passionate individuals and experienced founders and investors, who share a passion for innovation and mobile commerce while maintaining a strong focus on customer satisfaction. Our founders’ track record is distinguished by several revolutionary and commercially successful ventures. Now, we’re taking the mobile commerce market by storm!

You wanna join?

Do you want to be part of a world class organization that is experiencing explosive growth and changing the way people shop online?

This Job Is For You If

  • You can read between the lines to get to the root of issues reported by users
  • You can quickly learn new and unfamiliar software and provide support
  • You are a techie who enjoys solving problems and improving processes
  • You are a self starter who can identify priorities and manage their own workload
  • You are passionate about mobile shopping and Apps
  • You are ready to create a company culture that rivals all other tech companies in the Austin area
  • You love to have fun. We are a startup tech company in hyper growth that works hard and plays hard so it’s only natural that you like to have fun with the team

What You’ll Do on a Daily Basis

  • Provide technical assistance to internal employee
  • Manage user accounts and hardware 
  • Manage the internal network at the Austin office and troubleshoot issues as they arise
  • Communicate with technical contacts at our other locations to strategize and solve broader issues
  • Provide technical guidance and support at company events
  • Identify and fulfill the IT needs of the various teams within the organization
  • Support development department in finding fast and long term solutions
  • Create and maintain technical documentation
  • Perform other essential responsibilities as deemed necessary 

Application

Want to move mountains with us? Apply today! We’re looking forward to receiving your application. Make sure to include your CV, your earliest possible start date, and your salary expectations. Please enclose all documents in one PDF file and send it to jobs@shopgate.com or apply online.

 

Company Reviews

A lot of companies boast having the best culture, best perks, etc, but this is the first company I've been at where I feel like I can be 100% myself and feel that I'm really taken care of.
Alex Williams
Market Research Analyst
at Shopgate
Every day there are new problems to be solved and new and exciting ideas to explore. The challenges I encounter day to day, as well as overcoming them with my stellar team, gets me up in the morning.
Charles Katalenas
Market Research Team Lead
at Shopgate
As far as perks and benefits, we have GREAT medical benefits, Gold's Gym, Luxe, commission, company outings, food and well…Having the optional beers available isn’t too shabby either.
Jenna Hackathorn
Market Research Analyst
at Shopgate
We have an open office environment, where it feels like the other departments are our business partners and teammates, who share a common desire to empower each other.
Dannielle Cabler
Customer Success Manager Team Lead
at Shopgate
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Why work with us
Do you want to be part of a world class team that is experiencing explosive growth and changing the way people shop online? We inspire online merchants to create robust, beautifully designed mobile shopping experiences, helping our customers maximize mobile revenue across multiple platforms, because the future of online shopping is mobile!
Perks & Benefits
Unlimited vacation
Awesome downtown digs
Luxe valet parking
Health, vision and dental insurance
Come as you are environment
Stocked kitchen with snacks, coffee, and a keg
Red Bull flip cup!

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