Duo Security is a cloud-based access security provider protecting the world's fastest-growing and largest companies and thousands of organizations worldwide, including Box, Etsy, Facebook, K-Swiss, The Men's Wearhouse, NASA, Palantir, Paramount Pictures, Random House, Toyota, TripAdvisor Twitter, Yelp, Zillow, and more. Duo Security's innovative and easy-to-use technology can be quickly deployed to protect users, data, and applications from breaches, credential theft and account takeover.

Sales Engineer, Mid Market at Duo Security

Duo’s SE team is a makeup of customer centric engineers that love providing prospects and customers with an amazing experience. We are focused on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

So what does a day in the life of a Sales Engineer at Duo look like?

Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC’s and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to setup RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security."

Sales Skills

  • Ability to align customer needs with the value of Duo’s Trusted Access Vision
  • Provide unbelievable product demos
  • Position Duo against competing products
  • Love handling prospect objections
  • Excellent communication skills
  • Work as a team with your assigned Account Executives and other Sales Engineers
  • 2+ years experience selling into mid-market segment (500-2,500+ end users) 

Technical Skills

Network Engineering Experience

  • Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
  • SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
  • Able to quickly diagnose network and ACL configuration issues
  • Strong knowledge and understanding of Radius authentication

Systems Engineering Experience

  • Has setup and configured Active Directory
  • Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues
  • Has setup and configured RDP with strong knowledge of Windows Server
  • Has experience configuring Microsoft Exchange
  • Has a working knowledge of Office 365
  • Has configured and troubleshooted SAML and SSO
  • Strong Unix and Linux knowledge, especially with SSH and PAM.
  • Knowledgeable with Identity/Access Management and two-factor authentication

Excited? We can't wait to hear from you! 

Company Reviews

I love working at Duo for the culture and the challenges. Everyone at Duo truly cares about each other, and cares about helping our customers succeed in their mission. This, combined with the thrill of solving some of infosec's biggest problems, the right way, makes Duo an incredible place to work.
Jordan Wright
R&D Engineer
at Duo Security
Two weeks after joining Duo, I made the decision to move to Austin to help grow our world class Engineering team. Why you ask? The culture, the people, and the mission. Duo's culture is real, not just words on a poster. It shows in how we work as a team to solve challenging problems, and in how we interact with each other and our customers every day. Duo is on a mission to make security easy and accessible for everyone, making the world a better place... how can you not love that!?
Jon Mathews
Engineering Director
at Duo Security
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Why work with us
We are Duo, and we’re here to democratize security. Our team is our secret weapon. We’re a diverse crew of makers and builders, skaters and coders, and teachers and students bonded by a shared belief in adding value to the world. We embrace the “no assholes” rule, work out loud, share our learnings, and are each other’s biggest supporters.
Culture
Our Austin office culture is a fun, queso-loving team that thrives in the fast-paced (and at time, of course, chaotic) cadence of a startup. We come from all background and industries, so security is not required. We have a strong work-life balance and diverse personal passions, so you’re encouraged to bring your whole self to work each day.
Perks & Benefits
Free Employee and Family Healthcare Plan Option
Unlimited Paid Time Off
Stock Options
Flexible Work Environment
Fully Paid Family Medical Leave & Parental Leave
401k & Contingent Match

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